File photo

DHAKA, May 6, 2026 (BSS) - Policyholders of Postal Life Insurance (PLI) no 
longer need to visit post offices in person or stand in long queues to pay 
their premiums. 

Customers can now conveniently settle their payments from home through the 
mobile financial service 'Nagad'.

To this end, Nagad today signed a formal agreement with the Bangladesh Post 
Office to facilitate this digital service, said a press release.

On behalf of the Bangladesh Post Office, the agreement was signed at Dak 
Bhaban by Md. Abdul Hannan, additional general manager (East Zone, Dhaka), 
and Pradip Kumar, additional general manager (West Zone, Rangpur), while Md. 
Samsul Islam, chief corporate affairs officer, signed for Nagad. 

Director General of the Directorate of Posts Kazi Asadul Islam, and 
Administrator of Nagad Md. Motasem Billah were present there during the 
signing ceremony. 

Under this agreement, premiums for all types of PLI policies, including Whole 
Life Insurance, Endowment Insurance, Fixed Term Insurance, and Education and 
Marriage Endowment Insurance, can now be paid via Nagad.

Initially launched in 1884, this is the oldest life insurance service in the 
country, currently serving around 2 lakh policyholders. 

Until now, these customers were required to visit a post office within 
specific hours to settle their premium payments. As a result of this 
partnership, policyholders can now enjoy the convenience of paying their 
premiums securely and comfortably from their Nagad accounts at any time.

To pay insurance premiums, customers can navigate to the "Bill Pay" section 
of the Nagad app, select PLI, and enter their policy details. 

Upon successful payment, customers will instantly receive a digital receipt 
and a confirmation message, which will serve as proof for future reference. 

Commenting on the initiative, Director General of the Directorate of Posts 
Kazi Asadul Islam, said that Postal Life Insurance is a trusted name for the 
financial security of the masses in this country. 

"We are continuously working to make this service more modern and friendly 
with people. The opportunity to pay premiums via Nagad will not only ensure 
faster service for customers but also accelerate the digital transformation 
of the Post Office," he added.

Speaking on the occasion, Administrator of Nagad Md. Motasem Billah said, 
"Our primary goal is to simplify people's lives. Postal Life Insurance is an 
old and popular service in this country, and by creating this opportunity to 
pay via Nagad, we are not only reducing customer hassle but also saving their 
valuable time." 

"We are delighted to bring government services directly to the people's 
fingertips," he added.

Officials expect that this modernisation by the Post Office will bring 
greater transparency and efficiency to insurance services. Similarly, the 
addition of this significant milestone to Nagad's service portfolio will not 
only benefit existing customers but also encourage new users to join the 
Nagad network.