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By SM Ashikuzzaman

DHAKA, June 7, 2026 (BSS) - A total of 3,720 justice seekers received services from the Supreme Court (SC) Helpline Monitoring Cell from January to May this year.

Md. Shafiqul Islam, public relations officer (PRO) of the Supreme Court said under the direction of the Chief Justice, the Supreme Court of Bangladesh inaugurated the Supreme Court Helpline Center on December 11, 2025. 

Currently, call and WhatsApp services are available through the Supreme Court helpline numbers- 01316-154216 and 01795-373680, while online services are available through "103".

Shafiqul said the Supreme Court Helpline received a total of 3,720 calls from across the country and abroad regarding legal advice, case-related information, and the filing of complaints between January 1, 2026, and May 24, 2026.

During this period, 376 calls were received from people seeking legal advice. 

In addition, 729 calls were received requesting information about various cases. All requested information was provided to service recipients immediately.

According to him, 432 calls were received during this period regarding requests for action by the Chief Justice of Bangladesh against officials and employees of various ministries, departments, and branches of the government. 

Since these complaints fell outside the jurisdiction of the Supreme Court, callers were advised by the helpline on the appropriate course of action.

Additionally, 2,115 calls were made to helpline number 103 for services, but no response was received from the callers afterward.

Shafiqul said 68 complaints were received concerning various irregularities related to the Supreme Court and district courts, including negligence of duty, delays in receiving services, and misconduct.

Of these, 57 complaints involved delays in legal services, missing documents, and requests for expedited case resolution. 

Among them, one complaint regarding a missing document remains under investigation, while the remaining issues have been resolved; he said adding that the responsible officials and employees have been held accountable.

The remaining 11 complaints concerned various irregularities, negligence, and misconduct. 

These included one complaint against a judge of the High Court Division, 7 complaints against district court judges (4 of which were initially resolved), and 3 complaints against district court employees.

Legal measures have already been initiated to address these complaints.