BSS
  28 Apr 2022, 19:27

BB asks banks to extend online, internet-based services

DHAKA, April 28, 2022 (BSS) - Bangladesh Bank (BB) has asked banks to
provide online and internet-based banking services to clients round
the clock during the upcoming Eid holidays.

Banks will have to deliver immediate financial services through
automated teller machines, points of sale, internet banking and mobile
financial services to clients, as per a BB circular issued today.

The BB asked the lenders to ensure ATM services for clients during the
holidays when sufficient cash has to be stored with the tool.

If any ATM machine faces technical glitch, banks will have to solve it
in the quickest possible time.

Eid-ul-Fitr, the largest religious festival of the Muslims, is
scheduled to be celebrated either on May 2 or 3 depending on Moon
sighting. The government declares vacations for 3-4 days to celebrate
the festival.

The central bank also asked banks to ensure POS service during the
period when they have to campaign awareness programme to keep alert
clients such they can avert fraudulent activities.

Banks will have to ensure the security tool of the two-factor
authentication system while clients settle transactions through the
method of card-not-present.