GENEVA, July 7, 2026 (BSS/AFP) - Misinformation and hate speech are inciting 
harm to refugees, with artificial intelligence exacerbating the spread, the 
United Nations warned Monday, as it urged tech giants to help turn the tide.

However, if handled the right way, AI could be put to good use in managing 
humanitarian crises, said UNHCR, the UN refugee agency.

UNHCR is taking part in the AI for Good Global Summit in Geneva, putting 
across its point that the world's major displacement crises are often twinned 
with "information crises".

The summit is an attempt by the wider UN to focus on using AI's potential to 
serve humanity by solving global challenges, and to look at the state of AI 
standards.

"The spread of misinformation, hate speech and deepfakes is exacerbating and 
inciting real-world harm to refugees and humanitarians," Gisella Lomax, 
UNCHR's senior advisor on information integrity, told reporters.

UNHCR said this swirl of misinformation and disinformation had resulted in an 
increase in "false, hostile narratives targeting operations and staff".

"In war and conflict and emergencies, these information risks are extremely 
sharp," and can quickly lead to harm, she warned.

Lomax said trusted information was a necessity for refugee protection.

"We need to turn the tide on this, and I do see some encouraging progress," 
she said, adding that it needed to be systematised and scaled up.

"Our call to action is to all tech companies, AI companies and digital 
platforms to partner, invest and collaborate with humanitarian 
organisations."

Lomax said that when information was distorted, it could reduce access to 
jobs and education, make integration harder and threaten social cohesion.

"Online rumours, false accusations, scapegoating and dehumanising speech have 
triggered protests and attacks. In extreme cases, they have been linked to 
physical violence, killings, and are even a factor in forced displacement," 
she said.

UNHCR said generative AI was compounding the effects, at scale, saying 
deepfake videos of its staff and refugees were presenting a growing 
challenge.

Lomax said: "This isn't about how legitimate societal concerns on migration 
and asylum are debated online -- but about life-threatening information risks 
that can lead to serious harm in humanitarian contexts."

For example, said Lomax, smugglers and traffickers can exploit digital 
platforms to deceive people with false promises of safety and employment, 
leading them into dangerous situations.

UNHCR wants to ensure that content moderation tools work in humanitarian 
contexts, and in less-common languages.

UNHCR says there were 117.8 million forcibly displaced people worldwide at 
the end of 2025, of whom 68.7 million were internally displaced and 35.6 
million were refugees under its mandate.

Of those refugees, two-thirds come from five countries: Venezuela, Ukraine, 
Syria, Afghanistan and Sudan.