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BSS
  22 Sep 2021, 18:47

Nagad secures 18,000 accounts balance

  DHAKA, Sept 22, 2021 (BSS) - All Nagad accounts, automatically kept
balance-on-hold for unusual transactions, were reactivated after multiple
analysis and scrutiny today except eight confirmed accounts involved in a
scam.

  s a result of the extensive analysis, it was possible to identify the
accounts involved in the scam and also completely secure the money of 18,000
customers.

  With the analysis, Shirajganj.com CEO Jewel Rana's account, accounts of his
family members, business partners and employees were also identified.

   The process of legal action on the matter is in progress, said a press
release.

   The customers are already enjoying the regular function with the
reactivated accounts as well as all the exciting Nagad offers as no money was
deducted from the accounts.

   After observing signs of suspicious transactions with some e-commerce
platforms three weeks back, Nagad's state-of-the-art the technology
automatically put some accounts on hold temporarily to maintain customer
security. Later, through ongoing discussion with the authorities concerned,
extensive analysis and scrutiny, the accounts with satisfactory results were
reopened in phases.

   Earlier, Nagad announced to identify the accounts involved in the scam by
September 23 and reactivated the other accounts on hold.

  Nagad Managing Director Tanvir A Mishuk said, "I want to assure all that
customers security is on top of our priority list. Already, balance on hold
accounts were reactivated in phases with complete security and ensuring the
refund from the Shirajganj Shop. As per our commitment to our valued
customers, we took measures to remove their misery. And this trust is having
a name, Nagad."

  He also announced gifts for the affected customers which have already been
delivered to the beneficiaries.

 

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