Health ministry to introduce hotline to receive complaints

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DHAKA, July 9, 2018 (BSS) – Health and Family Welfare Ministry will be
introducing a hotline number for people to lodge all sorts of treatment-
related complaints.

Talking to BSS, Health and Family Welfare Minister Mohammad Nasim said, “A
signboard bearing the hotline number will be placed at all public and private
hospitals across the country to help people make complaints regarding any
sort of irregularities at the hospitals,”

However, it would take some time to introduce the service country wide,
Nasim added.

A committee would be formed to receive and convey the complaints to the
authority concerned. A policy will soon be formed in this regard, the
minister added.

Director General of health services Professor Dr Abul Kalam Azad told BSS,
“We have already started working on it, we will soon introduce a hotline
number after talking to Bangladesh Medical and Dental Council (BMDC)”.

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