GAIBANDHA, Nov 21, 2019 (BSS) – Local administration urged all level of
people to contact with the helpline service 333 to get public services.
They made the call at a press conference on the publicity of helpline
service 333 at the conference room of deputy commissioner (DC) here on
Wednesday.
District administration arranged the press conference in cooperation
with a2i programme, cabinet division, ICT division, USAID, UNDP, Robi Axiata
Ltd and Genex Infosys Ltd.
Additional deputy commissioner (ADC-General) Alamgir Kabir Saikat
presided over there on behalf of DC Abdul Matin.
Assistant commissioners of DC office Syeda Saleha Noor and Nusrat Jahan
briefed the media men about the call centre 333 which started its journey in
the country to provide citizens with information on procedures of receiving
public services.
Anyone can dial helpline 333 from anywhere and receive information about
government offices, officers and 64 districts and redress of different social
problems, they added.
This helpline will not only provide information but citizens can also
lodge complaints about any social problems and get response from the deputy
commissioners and upazila nirbahi officers, they said adding that using this
helpline, the citizens can also seek assistance from DCs and UNOs during
disasters.
Locals can anytime 24/7 dial to 333 and the citizens who are staying in
abroad can dial to 09666789333 to receive information on procedures of
receiving public services, contact information of public representatives,
government employees and detailed information about different districts, they
mentioned.
Additional police super Anwar Hossain, district information officer
Haider Ali and Journalist Sarker M. Shahiduzzaman also took part in the open
discussion session, among others.
ADC (General) Alamgir Kabir Saikat said the dream and electoral pledge
of the government led by Prime Minister Sheikh Hasina is to turn the country
into digital Bangladesh by-2021.
To get information and desired services from the service providers using
the call centre 333, is a part and contribution to digital Bangladesh whose
main objective is to reach the government services to the citizens
particularly the rural ones, the ADC added.
He also sought whole hearted cooperation of all the media men, the
officials and the stakeholders to conduct the publicity activity about
helpline 333 to make it more popular to the common people of the society.