DHAKA, Oct 21, 2018 (BSS) – Market leader Grameenphone has appeared as the most losing operator as Robi has bagged maximum of its subscribers who changed network in the first 18 days after the introduction of mobile number portability (MNP), according to the telecom regulator.
The statistics of Bangladesh Telecommunication Regulatory Commission (BTRC) showed that Robi has bagged 16,916 subscribers while lost 5,973 subscribers.
Besides, a total of 11,676 subscribers have left Grameenphone against arriving of 4,041 subscribers to its network. The highest 9,258 subscribers of Grameenphone have switched to Robi against the porting of 2,643 subscribers from Robi.
BTRC data showed a total of 47,072 mobile phone users had made a move to switch operation availing the MNP services but 43 per cent or 20,255 requests were rejected on different grounds against the successful move of 57 per cent or 26,817 requests.
BTRC officials said the porting requests made by the mobile phone subscribers were rejected on various reasons including complexity regarding mobile wallet service, non-matching of NID number and bill dues etc.
The government on October 1 introduced the much-awaited MNP service with a view to facilitate customers changing their operators retaining their existing mobile numbers.
BTRC statistics showed 20,318 customers of GP, that has 7.1 crore subscribers in total, made requests for leaving the operator.
Of the requests, 11,676 customers were ported in successfully to other operators and 8,642 requests were rejected by the operator on different grounds.
Most of the Grameenphone (GP) customers (9,258) opted for Robi network, while another 2,295 and 123 customers were ported in to Banglalink and Teletalk respectively from GP network.
On the other hand, the statistics showed 6,672 customers made requests for porting in to the GP network from other operators. Of which, 4,041 requests were successfully executed and the remaining 2,631 requests were rejected.
Apart from leaving operator, a total 30,322 of the operator-change requests were made to port into Robi which subscriber base was 4.61 crore at the end of August this year.
Of the requests, 16,916 customers entered into Robi network successfully and the rest 13,406 requests were rejected.
Robi’s 8,666 customers made requests for leaving the operator. Of the requests, 5,973 were executed successfully and the rest 2693 requests were rejected.
Banglalink, the third largest mobile phone operator with subscriber base of 3.35 crore, received the second highest number of requests for leaving the operator.
A total of 15,777 customers of Banglalink made requests for switching to other MNOs against 9,613 requests for entering into the operator from other MNOs.
Of the port-out requests, 8,916 requests were executed successfully and the rest 6,861 requests were not executed.
On the other hand, the lone state-owned operator operator Teletalk that has 38.79 lakh subscribers saw the lowest number of port-out and port-in requests as the figures were 709 and 134 respectively.